Prince William has been hailed for his touching display of empathy, reminiscent of his late mother, Princess Diana, during an emotional encounter with a former homeless drug addict in his new ITV documentary, Prince William: We Can End Homelessness.

The royal’s nine-month journey was captured on film, leaving viewers reaching for tissues as they watched him pledge to tackle the UK’s severe homelessness crisis, described as the “worst homelessness crisis in living memory”.

With over 350,000 people without a permanent home, William set out an ambitious goal to solve the issue in various cities “within five years”. Despite some scepticism, including a panel member who challenged him with “I hope you mean it,” many praised the Prince’s efforts online.

One viewer admired his willingness to face criticism head-on: “Best thing about William: Doesn’t shy away from criticism. Understands the criticism against his privileged position, addresses it and carries on.”

Another expressed pride, saying: “Prince William, trying to end homelessness. His mother would be proud. At least he’s trying to do something about it. #PrinceWilliam #Homelessness.”

Emotions ran high among the audience, reports the Express, with one person admitting: “Right, I’m in tears watching this #PrinceWilliam #Homewards,” while another added their voice to the chorus of support: “Beloved Prince William, the spirit of his adored Mother, what an absolute Legend Xxxxx.”

Prince William couldn’t hide his joy as he reminisced over childhood photos with his beloved late mother, Princess Diana, during a heartwarming visit to a homelessness centre featured in the documentary. “When you’re quite small, you just think that life is what you see in front of you,” he shared warmly, attributing his deep awareness of those less fortunate to Princess Diana’s influence.

“My mum made me grow up and see that the life outside the palace walls was not just a statement – it was a fact.”

Nowadays, the Duke introduces his own kids to the stark realities of street living, aiming to pass on the invaluable lessons he absorbed from times spent with his mother – and admits he derives “inspiration” and “guidance” from what he learnt in his early days with Diana.

Touched by his personal experience of loss, Prince William revealed: “Why else would I be here if I’m not using my role properly to help people in need? ” The future king has committed to meaningful change, spearheading initiatives across six key UK cities and getting stuck in at food distribution centres for the homeless.

Viewers were moved to tears by the display of his sincere emotion as they watched him witness the inspiring journey of a Cardiff man overcoming addiction to secure a place he can call home. Affected by the transformative stories unfolding before him, William has set an ambitious goal: “I don’t think there should be homelessness in the 21st century.”

It was a poignant scene that brought tears to the eyes of all involved.